Phone

0469 303 809

Email

info@empathra.com.au

Location

Service Area: Sydney & NSW

About Empathra

At Empathra, we believe support should feel human not transactional.

We are a registered NDIS provider committed to delivering safe, respectful, and person-centred supports that honour each individual’s identity, culture, and lived experience. Our approach is built on trust, empathy, and meaningful relationships.

What We Do

Empathra supports people with disability to live with dignity, choice, and independence.

We respect each person’s individuality and work alongside participants, families, and professionals to deliver supports that are responsive, reliable, and aligned with what matters most to the person.

Our services are grounded in compassion, professionalism, and respect.

We operate in accordance with the NDIS Practice Standards and the NDIS Code of Conduct, ensuring quality, safety, and participant rights are upheld at all times.

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Years of Experience

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Happy Patients

“Empathra provides safe, professional, and compassionate care, always putting participants’ needs first.”

Sarah Mitchell

Registered Nurse

Our Approach

Our Mission

At Empathra, our mission is to deliver genuine, person-centred support that enables people to live with dignity, choice, and independence.

We believe meaningful support is built on respect, trust, and human connection not transactions.

Every individual we support is recognised for who they are, what matters to them, and how they choose to live.

Our mission shapes our everyday practice by:

Our Team

Empathra’s strength lies in its people.

Our team is made up of qualified, screened, and dedicated support professionals who are committed to delivering safe, reliable, and high-quality NDIS supports.

Our team approach includes:

We take care to match participants with the right support workers, building trust, consistency, and meaningful relationships.

Our team works alongside you — listening, adapting, and supporting your goals as they change over time.

Our Promise

Our Values

Empathy

We listen and care

Respect

Every person matters

Integrity

We act honestly and ethically

Safety

Wellbeing comes first

Trust

Built through actions